02-03-2015, 02:23 PM
Walk in and ask to speak with the person who is responsible for seeing to it that the carpet stays looking its best. Hand them a good looking brochure, and also reference your website that features commercial carpet cleaning. Offer to provide a "carpet inspection" where you can provide details on how they can maximize their carpets appearance and longevity. And offer to do a demo in a "trouble" area. Clean a small section of a problem spot for free. If you're using a good encap detergent like Releasit, you should be able to nail it! When they see the spot section that you cleaned turns out great and remains clean following the cleaning, they will be forced to do business with you.
In this client interview you have demonstrated clearly to them through the carpet inspection and the demo that you are the "go to" person who can SOLVE their commercial carpet cleaning problems. Make it clear that you are a commercial expert! That's your specialty. I have found that the above approach works really well in our old commercial carpet cleaning business www.Kleenstep.com
In this client interview you have demonstrated clearly to them through the carpet inspection and the demo that you are the "go to" person who can SOLVE their commercial carpet cleaning problems. Make it clear that you are a commercial expert! That's your specialty. I have found that the above approach works really well in our old commercial carpet cleaning business www.Kleenstep.com