How to deal with it

[Act One Cleaning]

Prestge1, did they go over the entryway because it was n't clean looking, or because they wanted to see if more dirt was in the carpet?
If the latter, you could point out that since you just scrubbed the encap in, of course the soil would be loose and able to be extracted. The kicker is that they could have accomplished the same soil removal without wetting the entryway.
I mention this because they may have been talking to the Big Hose company and were acting on a competitor's advice, to "show you up."