Hello Rick,
I do commercial carpet cleaning and use your products exclusivley, first I wanted to tell you that your products are the greatest on the market IMO. I come from the extraction days and was anti encap when it 1st came around. After time I took to it and to be honest have almost eliminated extraction from most my contracts. In other words it holds so well that I have it not seen a need for extraction. The greatest thing about your line is its enduring. I certainly have a use for extraction for example, I have taken over buildings where the previous cleaner extracted but put his cleaning solution in the rinse tank. In other words leaving the solution in the carpet . Before I use encap I will extract to flush out before begining low moisture maintenance. I have done my own test of extracting and encap side by side. Each looked as good, I bet you can guess which lasted longer.
I do commercial carpet cleaning and use your products exclusivley, first I wanted to tell you that your products are the greatest on the market IMO. I come from the extraction days and was anti encap when it 1st came around. After time I took to it and to be honest have almost eliminated extraction from most my contracts. In other words it holds so well that I have it not seen a need for extraction. The greatest thing about your line is its enduring. I certainly have a use for extraction for example, I have taken over buildings where the previous cleaner extracted but put his cleaning solution in the rinse tank. In other words leaving the solution in the carpet . Before I use encap I will extract to flush out before begining low moisture maintenance. I have done my own test of extracting and encap side by side. Each looked as good, I bet you can guess which lasted longer.