CRB leaving rows in cpt?

[mark63]

Got a call today from a customer I did 3 months ago with my CRB machine. She says that the carpet still has rows in it, I think there refered to as corn rows in the cpt world. Just wondering if anyone has had this problem and if so what would be the best remedy. I'm going back tomorrow with a vacuum and a cpt rake?

[marsonpee]

I always take a carpet back to normal if there are any cleaning patterns on it. Much more difficult to sort when dry.

[Act One Cleaning]

It may be beneficial to first spray very lightly with water (or a bit of encap if you feel generous) and give it a quick once over with the crb. That will help make the fiber willing to move around. Point out that they are getting a free touch-up!

Then use your grooming rake. Some carpet is so cheaply made that they are going to see the rows of tufted fiber once you raise the nap with a crb. If that is what is happening, show them. That is not a cleaning flaw, it is cheap carpet. When it was dirty and squashed down, perhaps it looked dense.
Be kind, but direct. Good luck!

[Enge]

I've seen carpet with corn rows that's only 2-3 years old and has never been cleaned.

Are you talking about the grooming lines ( light / dark ) that the crb leaves in the carpet?

[mark63]

Went back today, It was a saxony wall to wall carpet "they say from France" It did have some rows left from my crb machine, I sprayed some anti browning agent/acid rinse-post carpet treatment down and tried to rake with the brush head on the grandi groom, but I would still be there with that, so I brought out the Bot! sprayed down a little more encap and used a microfiber pad then raked, cust seemed very happy! I hardly use the crb since I got my Orbot, But now I know that saxony carpet really needs to be groomed well after a encap cleaning especially if using a crb machine! Thanks for the help!

[encapman]

Glad to hear that you got it sorted out.