Process with crb?

[Bccc]

I got my brush pro about 2 months ago and have had amazing results with it. I used it in my own house this weekend and used punch to clean. That night I felt my carpet was crunchy. Before the crb I always used my 175 with 2 way pads and never had that feeling after it dried. My question is do people use a different cleaner or do another process along with it?