05-29-2015, 08:06 AM
Oops, bad news. Had a call yesterday from the customer to say that the tape lines are coming back. Crumbs!
Well the only explanation is that I must have cleaned the dirt without getting the adhesive out of the carpet fiber. Now I'm thinking a solvent would work, followed by an encap product to remove the residues. Any suggestions from you old hands? Alcohol? Mineral spirits? A dilimonene cleaner? I'm going back down next Thursday. This like any problem, is a great opportunity to build goodwill, but I'd also like to get the job completely done!
Well the only explanation is that I must have cleaned the dirt without getting the adhesive out of the carpet fiber. Now I'm thinking a solvent would work, followed by an encap product to remove the residues. Any suggestions from you old hands? Alcohol? Mineral spirits? A dilimonene cleaner? I'm going back down next Thursday. This like any problem, is a great opportunity to build goodwill, but I'd also like to get the job completely done!
With Respect,
Stephen
Stephen