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Can anyone tell me what there experience is of having a free phone number for their business. Does it increase enquiries or are there any other benefits or downfalls of using one?
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Toll free numbers are ok if you're in an area that has various nearby area codes. A toll-free number costs more money. We have had a toll-free number for many years. But nowadays, everyone has unlimited calling anywhere in the nation. So the advantage of a toll-free number is much more limited than it once was.
You might also think about getting a vanity number. My brother was able to get 1-800-Marbleguy for his stone restoration business. A vanity number can be a cool marketing option.